Subscription Service Terms
1. Introduction
Welcome to Adbite Agency. By subscribing to our creative design services, you agree to the following terms and conditions. These terms outline the rights and obligations of both parties and are designed to ensure a clear understanding of our services.
2. Subscription Details
2.1 Subscription Plans
We offer multiple subscription plans to meet different design needs:
- Standard Plan: One request at a time. Average 48 hours delivery time. Unlimited brands. Unlimited photo stock. Pause and cancel anytime.
- Premium Plan: Two requests at a time. Average 48 hours delivery time. Unlimited brands. Unlimited photo stock. Pause and cancel anytime.
2.2 Pricing
- Standard Plan: R14 499 per month
- Premium Plan: R27 995 per month
All prices are listed in ZAR.
2.3 Renewal
Subscriptions automatically renew at the end of each billing cycle unless canceled. You may cancel or pause at any time on your subscription dashboard without giving notice.
3. Scope of Services
3.1 Inclusions
Our services include the following:
- Graphic design (e.g., logos, brochures, banners)
- UI/UX design (e.g., website/app interfaces, wireframes)
3.2 Exclusions
The following are not included in the subscription:
- Custom coding or development
- Print services
- [Any other exclusions]
3.3 Additional Costs
Any services requested beyond the scope of your selected plan will incur additional charges. You will be informed of any extra costs prior to commencement of work.
4. Client Responsibilities
4.1 Information Provision
You are required to provide all necessary information, assets, and materials needed to complete the design tasks. This includes but is not limited to logos, brand guidelines, and content.
4.2 Feedback and Approval
Timely feedback is essential for project completion. We request feedback within [X] business days after receiving a draft or design proposal. Failure to provide feedback within this timeframe may result in delays.
5. Design Process
5.1 Timeline
Design tasks will be delivered according to the following timelines:
- Initial concepts: [X] business days after request submission
- Revisions: [X] business days after feedback
5.2 Revisions
Each subscription plan includes [X] revisions per design task. Additional revisions will incur a fee of $[Amount] per revision.
6. Intellectual Property
6.1 Ownership
Upon full payment, you will receive ownership rights to the final design files. [Your Company Name] retains the right to showcase the work in our portfolio unless otherwise agreed in writing.
6.2 Usage Rights
You may use the designs for [specific use cases, e.g., commercial, personal, online, etc.]. Redistribution, resale, or sublicensing of the designs is prohibited without explicit permission.
7. Confidentiality
7.1 Data Protection
We take the protection of your data seriously. All client information and materials provided will be stored securely and only used for the purpose of delivering our services.
7.2 Non-Disclosure
We agree not to disclose any confidential information or proprietary materials shared during the course of our service without your explicit consent.
8. Termination
8.1 Cancellation Policy
Either party may terminate this agreement with [X] days’ notice. Upon termination, no further design services will be provided, and you will be billed for any outstanding fees.
8.2 Refunds
Refunds are not available for partial months or unused services. In the event of early termination, any pre-paid fees will not be refunded.
9. Liability and Dispute Resolution
9.1 Limitations of Liability
[Your Company Name] is not liable for any indirect, incidental, or consequential damages arising out of the use of our services.
9.2 Dispute Resolution
Any disputes arising under this agreement will be resolved through [Mediation/Arbitration] in [Your Location]. The prevailing party will be entitled to recover reasonable attorney’s fees.
10. Miscellaneous
10.1 Amendments
[Your Company Name] reserves the right to amend these terms at any time. Any changes will be communicated to you in writing and will take effect in the next billing cycle.
10.2 Governing Law
These terms are governed by the laws of [Your Location]. Any legal actions or proceedings will be brought in the courts of [Your Location].
11. Contact Information
For any questions or support, please contact us at:
Email: [Your Email Address]